Return Policy
We value your satisfaction and aim to provide high-quality products.
Returns & Exchanges
Due to the nature of our products (hair wigs), we only accept returns or exchanges under the following conditions:
- Item must be unused and in original condition
- No signs of wear, styling, or alteration
- Item must be returned within 48 hours of delivery
Non-Returnable Items
For hygiene reasons, we do NOT accept returns if:
- The wig has been worn or installed
- Lace has been cut
- Product has been altered in any way
Damaged or Incorrect Orders
If you receive a wrong or damaged item:
- Contact us within 24 hours
- Provide clear pictures as proof
We will arrange a replacement where necessary.
Refunds
We currently do not offer cash refunds.
Only exchanges are allowed for eligible cases.
Important Note
Please inspect your order immediately upon delivery.
Need Help?
For any issues or inquiries, contact us via WhatsApp or phone.
